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Privacy Policy

PRIVACY POLICY OF THE ONLINE STORE CANVASSHAPES.PL

  1. WHAT IS THE ROLE OF THIS POLICY?

This privacy policy applies to the Online Store and is for informational purposes. This means it does not impose any obligations on you (it is not a contract or regulations). The policy clearly describes the rules of operation of the Store and the management of personal data.

  1. WHO MANAGES YOUR PERSONAL DATA?

The administrator of your personal data collected through:

  1. a) The Online Store, including via cookies and other technologies, as well as through various communication channels with the customer;
  2. b) The online activity of the customer;

 

is 3DFORM Sp. z o.o., based at Wlokniarek 10, 67-100 Nowa Sól, Poland. The company is registered in the National Court Register, maintained by the District Court, under the KRS number: 0001060783, with NIP: PL9252142299, REGON: 526480398.

You can contact the Administrator at the above address, by email at hello@canvasshapes.com, or by phone at +48 68 356 90 01, with charges in accordance with the operator's price list.

 

  1. HOW DO WE ENSURE THE SECURITY OF YOUR PERSONAL DATA?

The Administrator places great importance on the security and legal compliance of the process of personal data processing. Personal data is processed in accordance with the Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 (GDPR) and other applicable personal data protection laws. "Personal data" refers to information that can identify an individual, such as a name, identification number, or location data.

The Administrator ensures the protection of the data of users of the Online Store, as well as customers using other communication channels, such as:

 

  1. a) The website https://www.facebook.com and other Facebook-related pages, which operate in accordance with the regulations available at https://www.facebook.com/legal/terms. The protection and use of personal data by Facebook Service is described at https://www.facebook.com/policy.php. The Administrator has no influence over the legal regulations of Facebook Service regarding personal data;
  2. b) Applications that allow the Administrator to conduct advertising campaigns and contests within the Facebook Service.

  3.  PURPOSE AND LEGAL BASIS FOR PROCESSING PERSONAL DATA

Your personal data may be used in various ways depending on the functions of the Online Store you use. Examples of use include contract fulfillment, marketing activities, market and statistical analysis, improving service quality, fulfilling legal obligations, and preventing ad fraud.

 

  1. ACCOUNT IN THE ONLINE STORE

The entity mentioned in section II is the administrator of your personal data, which you provide during account registration and those collected during your activity in the Online Store and using our services, such as name, email address, phone number, delivery and residence address, bank account number, and for business clients, also the company name and VAT number.

 

The processing of your personal data is carried out for the following purposes:

  1. a) Managing your account, which allows you to take advantage of benefits such as placing orders without having to fill out forms each time, accessing purchase history, and managing consents – based on Art. 6(1)(b) GDPR, which is necessary for the performance of a contract.
  2. b) Conducting marketing activities, data analysis, and statistics that help tailor advertising offers to your interests, based on Art. 6(1)(f) GDPR, i.e. the legitimate interest of the administrator or a third party.
  3. c) Legal protection, defense, and enforcement of claims that may arise in your relationship with us, and other purposes necessary for the realization of the legally justified interests of the administrator or a third party – based on Art. 6(1)(f) GDPR.

 

Providing personal data is voluntary but necessary for the registration and maintenance of an account in the Online Store. Your data will be processed for the period of using the account, and after its closure, they may be stored for up to three years from the last activity, unless the law requires us to store this data for a longer period or if they are stored for the purpose of pursuing potential claims, for the statute of limitations period specified by law, particularly the Civil Code, or other purposes arising from the realization of legally justified interests. The longer data retention period is determined in each case.

 

Information about the recipients of personal data, conditions for transferring data to third countries, and your rights related to the processing of personal data are described in further sections of this Privacy Policy.

 

  1. PLACING AN ORDER

The data controller specified in point II manages your personal data provided when placing an order and collected during the use of our services. This data includes, among others: name, email address, phone number, delivery and residential address, bank account number, and for business clients, also the company name and tax identification number (NIP).

Your data is processed for the following purposes:

  1. a) Fulfilling the order and performing the concluded contract, which includes confirming the order, reserving or shipping the product, as well as contact if necessary – based on Art. 6(1)(b) GDPR, which is necessary for the performance of a contract.
  2. b) Conducting marketing, analytical, and statistical activities, enabling the adjustment of offers to your preferences based on the analysis of your shopping activity and behavior on the website – based on Art. 6(1)(f) GDPR, i.e., the legitimate interest of the Administrator or a third party.
  3. c) Legal protection, defense, and enforcement of claims that may arise from the relationship between you and the Administrator – based on Art. 6(1)(f) GDPR.
  4. d) Issuing and storing invoices and accounting documents, as well as handling complaints and returns – based on Art. 6(1)(f) GDPR, i.e., the necessity to fulfill a legal obligation.

 

Providing data is voluntary but necessary for placing an order. Your data will be processed for the duration of the contract and, depending on the needs, for the time required to fulfill legal obligations or until the expiration of any potential claims.

Information about data recipients, conditions for their transfer to third countries, and your rights related to data processing are described in detail in further sections of the Policy.

 

  1. COMPLAINT FORM

The personal data controller specified in point II manages your personal data provided when submitting a complaint and collected during further communication. The processing of your personal data is carried out for the following purposes:

  1. a) Handling the complaint, maintaining accounting books, and settlements related to resolved complaints – based on Art. 6(1)(c) GDPR, which is necessary to fulfill the legal obligations of the Administrator.
  2. b) Determining, defending, and enforcing claims that may arise from your relationship with the Administrator, as well as other purposes required to carry out the legitimate interests of the Administrator or a third party – based on Art. 6(1)(f) GDPR, i.e., the legitimate interest.

 

Providing personal data is voluntary but necessary for submitting and processing a complaint. Your data will be processed for the period necessary to resolve the complaint and for a longer period if required by law (e.g., accounting purposes), or to defend against potential claims, until the expiration of such claims in accordance with the Civil Code or longer if justified by our legitimate interests.

Detailed information about the recipients of your personal data, conditions for transferring data to third countries, and your rights related to the processing of personal data are described in the relevant sections of the Policy.

 

  1. CONTACT FORM

The personal data controller specified in point II manages your personal data provided through the Contact Form and collected during further communication. The processing of the data is carried out for the following purposes:

  1. a) Communication with you and responding to your inquiries – the legal basis is Art. 6(1)(f) GDPR, i.e., the legitimate interest of the Administrator.
  2. b) Taking actions at your request before concluding a contract, depending on the content of your communication – the legal basis is Art. 6(1)(f) GDPR, i.e., necessity to take action before concluding a contract.
  3. c) Conducting marketing activities, data analysis, and statistics, depending on the content of your message, which may include cooperation with third parties listed in point 11 of the Cookies Policy – the legal basis is Art. 6(1)(f) GDPR, i.e., the legitimate interest of the Administrator or a third party.
  4. d) Determining, defending, and enforcing any claims within the relationship between you and the Administrator – the legal basis is also Art. 6(1)(f) GDPR.

 

Providing personal data is voluntary but necessary for effective communication. Your data will be processed until communication ends, and in the case of marketing activities, until you object. A longer processing period may be required based on applicable law or to defend against potential claims, for the statute of limitations period as per regulations, particularly the Civil Code.

Detailed information about data recipients, the transfer of data to third countries, and your rights are described in the further sections of the Policy.

 

  1. NEWSLETTER

The personal data controller specified in point II manages your personal data provided when subscribing to the Newsletter. The processing of data is carried out for the following purposes:

  1. a) Fulfilling the contract for the provision of the Newsletter, which includes sending marketing information such as advertisements and promotional offers via email or other communication channels, in accordance with Art. 6(1)(b) GDPR, which is necessary for the performance of the concluded contract (Newsletter service terms and conditions).
  2. b) Marketing, analytical, and statistical activities, carried out by both the Administrator and third parties cooperating with them, in order to tailor advertisements to your interests based on profiling of your shopping and online activity, in accordance with Art. 6(1)(f) GDPR, i.e., the legitimate interest of the Administrator or a third party.
  3. c) Determining, defending, and enforcing potential claims, which is necessary to realize the legally justified interests of the Administrator, based on Art. 6(1)(f) GDPR.

 

Providing personal data is voluntary but necessary for subscribing to the Newsletter. Your data will be processed for the period necessary to fulfill the purposes related to the Newsletter, until you unsubscribe or until you object in the case of marketing activities. Additionally, data may be stored longer if required by law or in connection with potential claims, until the expiration of such claims in accordance with legal regulations, particularly the Civil Code.

Detailed information about data recipients, conditions for transferring data to third countries, and your rights related to data processing are described in further sections of the Policy.

 

  1. SOCIAL MEDIA PROFILES

The personal data controller specified in point II manages your personal data provided on our social media profiles, such as comments, likes, and online identifiers. The processing of this data is carried out for the following purposes:

  1. a) Marketing, analytical, and statistical activities: The processing enables activity on the profile, efficient management of our social media presence, presenting information about our initiatives, and promoting events, services, and products. The legal basis is Art. 6(1)(f) GDPR, i.e., the legitimate interest of the Administrator.
  2. b) Determining, defending, and enforcing claims: The processing of data may also serve to defend and enforce potential claims in relations with users, which is necessary for realizing the legally justified interests of the Administrator or a third party. The legal basis is Art. 6(1)(f) GDPR.

 

Providing personal data is voluntary, but necessary for fully utilizing the features of our social media profiles. Your personal data will be processed for the period necessary to fulfill the above purposes or until you object. A longer data processing period may arise from the necessity to defend against potential claims, in accordance with the statute of limitations for such claims as defined by law, particularly the Civil Code, or for other tasks arising from the realization of our legally justified interests.

Information about data recipients, conditions for transferring data to third countries, and your rights related to data processing are described in further sections of the Policy.

  1. LIVECHAT

The personal data controller specified in point II manages your personal data provided through the LiveChat feature on the website of the Store. This data is processed for various purposes:

  1. a) Customer service through chat: Your data is used to respond to queries sent through LiveChat, enabling effective communication and customer support. The legal basis is Art. 6(1)(f) GDPR, i.e., the legitimate interest of the Administrator.
  2. b) Actions before concluding a contract: Depending on the content of the communication, the data may be used to take actions at your request before concluding a contract. The legal basis is Art. 6(1)(b) GDPR, i.e., the necessity to take actions before concluding a contract.
  3. c) Marketing and analysis: The data may also be used for marketing, analysis, and statistics, conducted by the Administrator or partners (mentioned in point 11 of the Cookie Policy) or other third parties. The legal basis is Art. 6(1)(f) GDPR, i.e., the legitimate interest of the Administrator or a third party.
  4. d) Defense and enforcement of claims: The processing of data may also serve to defend and enforce potential claims arising from the relationship between you and the Administrator. The legal basis is Art. 6(1)(f) GDPR, i.e., the legitimate interest pursued by the Administrator or a third party.

 

Providing personal data is voluntary but necessary to use the LiveChat feature. Your data will be processed until the communication ends, and in the case of marketing activities, until you object. In case of potential claims, data may be stored for the period of limitation set by law, particularly the Civil Code, or longer in connection with the realization of the legitimate interests of the Administrator.

Information about data recipients, conditions for transferring data to third countries, and your rights have been described in detail in the further sections of the Policy.

 

  1. PRODUCT AVAILABILITY NOTIFICATION

The personal data controller specified in point II manages your personal data provided in order to use the product availability notification service. This data is processed for the following purposes:

  1. a) Sending the product availability notification: Your data is used to inform you about the availability of the product, which is carried out based on Art. 6(1)(b) GDPR, i.e., the necessity to fulfill the contract regarding the notification service.
  2. b) Marketing, analytical, and statistical activities: The data may also be used for marketing purposes, analysis, and statistical research by the Administrator or third parties mentioned in point 11 of the Cookie Policy, based on Art. 6(1)(f) GDPR, i.e., the legitimate interest of the Administrator or a third party.
  3. c) Defense and enforcement of claims: The data may be processed to defend and enforce claims in relations with users, which is necessary for realizing the legitimate interests of the Administrator, according to Art. 6(1)(f) GDPR.

 

Providing personal data is voluntary, but necessary to receive a product availability notification. Your data will be processed for the period necessary to fulfill this service, and in the case of marketing activities, until you object. A longer processing period may be required by legal provisions or in case of potential claims, until the expiration of such claims in accordance with the law, especially the Civil Code.

 

Information about data recipients, transfer of data to third countries, and your rights have been detailed in further sections of the Policy.

 

  1. CONTEST ORGANIZATION

The personal data controller specified in point II manages your personal data provided when participating in contests. The processing of this data takes place for the following purposes:

  1. a) Conducting the contest: The processing of data is necessary to organize the contest, select the winners, and issue prizes. The legal basis is Art. 6(1)(f) GDPR, i.e., the legitimate interest of the Administrator.
  2. b) Fulfilling legal obligations: Data is also processed to fulfill legal obligations, such as tax obligations, that apply to the Administrator, in accordance with Art. 6(1)(c) GDPR.
  3. c) Marketing activities: Data may be used for marketing, analytical, and statistical purposes to tailor offers to your preferences. These activities are based on Art. 6(1)(f) GDPR, i.e., the legitimate interest of the Administrator or a third party.
  4. d) Defense and enforcement of claims: The processing of data may also serve to defend and enforce potential claims, which is carried out based on Art. 6(1)(f) GDPR, i.e., the legitimate interest pursued by the Administrator or a third party.

 

Providing personal data is voluntary but necessary for participating in the contest. Your data will be processed for the period necessary to conduct the contest, and in the case of marketing activities, until you object. A longer processing period may arise from legal requirements or the need to defend against potential claims, in accordance with the period of limitation specified by law, particularly the Civil Code.

Detailed information about data recipients, the transfer of data to third countries, and your rights related to data processing is described in further sections of the Policy.

 

  1. CUSTOMER SATISFACTION SURVEY

The personal data controller specified in point II manages your personal data provided in connection with the customer satisfaction survey. The processing of this data takes place for the following purposes:

  1. a) Customer satisfaction survey: The processing of data allows conducting surveys and analyses aimed at improving the Online Store and the quality of services provided. The legal basis is Art. 6(1)(f) GDPR, i.e., the legitimate interest pursued by the Administrator or a third party.
  2. b) Determining, defending, and enforcing claims: Data may also be processed to defend and enforce potential claims, which is necessary to realize the legitimate interests of the Administrator. The legal basis is Art. 6(1)(f) GDPR.

 

Providing personal data is voluntary but necessary to participate in the satisfaction survey. Failure to provide data may prevent participation in the survey, but providing it allows a better understanding of your needs and expectations regarding our services.

Your data will be processed for the period necessary to conduct the survey and implement improvements in the Online Store. A longer processing period may be required by law or in the event of potential claims, for the period of limitation specified by law, particularly the Civil Code, or for the implementation of other legitimate interests of the Administrator.

 

Detailed information about data recipients, conditions for transferring data to third countries, and your rights regarding data processing are described in further sections of the Policy.

 

 

  1. OBLIGATION TO PROVIDE PERSONAL DATA AND CONSEQUENCES OF NOT PROVIDING THEM

Providing personal data on the Online Store is voluntary, but necessary to use certain functions such as placing an order, registering an account, making a reservation, or subscribing to the newsletter. The data that you need to provide for these actions is always clearly indicated before submission.

Failure to provide the required personal data will prevent you from using the selected services and functions offered by the store, which may result in, for example, the inability to place an order or register an account.

 

  1. PERSONAL DATA PROFILING AND ITS IMPACT ON YOU

The Administrator may process your personal data for profiling purposes, which means analyzing the frequency of your visits to the Online Store as well as purchases or product reservations. This action enables the tailoring of advertisements, offers, or promotions (discounts) to your interests, but it does not significantly influence your decisions. Profiling is carried out using automated systems, ensuring the relevance and speed of the presented content.

 

Additionally, the Administrator may process data regarding your preferences, which may sometimes be considered personal data. You may voluntarily provide this data on the Online Store, for example, by specifying your preferred size or selecting a product category (e.g., paintings, sculptures, style). This allows for limiting the products or promotions presented to those that best meet your needs.

The analysis of your activity on the website also helps to identify potential abuse, such as ad fraud.

 

  1. RECIPIENTS OF YOUR PERSONAL DATA

Recipients of your personal data are entities cooperating with the Administrator in the provision of services. These include technological partners supporting the operation of the Online Store, such as hosting or IT service providers, courier companies delivering orders, entities processing electronic payments or credit card payments, and companies offering credit services. Furthermore, your data may be shared with companies from the 3DFORM Sp. z o.o. Group and companies supporting the Administrator in marketing activities, which use cookies and similar technologies within the Online Store. A list of these entities is available in point 11 of the Cookie Policy. Recipients are determined based on the type of services you use, your consent, and legal regulations.

 

 

  1. TRANSFER OF DATA TO THIRD COUNTRIES

 

Customer Personal Data may be transferred to countries outside the European Economic Area (EEA), especially when the Administrator uses tools offered by international companies, such as Google. Such data transfer is carried out based on the standard data protection clauses adopted by the European Commission and data processing agreements, in accordance with the requirements of the GDPR.

 

The Administrator ensures that appropriate security measures are in place to protect your data and ensure that partners from third countries provide an adequate level of data protection. Additionally, you can obtain a copy of the security measures applied by the Administrator when transferring data to a third country by contacting us using the details provided in point II of the Policy.

 

  1. YOUR RIGHTS

Every Customer has the right, at any time, to:

  1. a) File a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw);
  2. b) Transfer their Personal Data provided to the Administrator if they are processed in an automated manner based on consent or contract, e.g., to another administrator;
  3. c) Access their Personal Data (including, for example, obtaining information on which Personal Data is being processed, or receiving a copy of it);
  4. d) Request rectification, restriction of processing (e.g., in the case of incorrect Personal Data), or deletion (e.g., if the data was processed unlawfully);
  5. e) Withdraw consent at any time, provided that the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal;
  6. f) Object to the processing of Personal Data for the purposes of the legitimate interests of the Administrator or a third party, if there are no overriding legal grounds for the processing. In the case of processing data for direct marketing purposes, the Customer has the right to object to the processing of their data, including profiling, at any time. In such case, the data should not be further processed for direct marketing purposes.

 

  1. SENDING COMMERCIAL INFORMATION (E.G., TO YOUR EMAIL ADDRESS)

The Administrator has the ability to communicate remotely with the Customer (e.g., via email, SMS). Commercial information regarding the Administrator's activities or entities cooperating with them (including companies from the 3DFORM Sp. z o.o. Group) may only be sent after the Customer has given their consent to receive such information, for example, by accepting the terms and conditions of the Newsletter service.

 


  1.  PERSONAL DATA SECURITY

The Administrator, taking into account the state of technical knowledge, the cost of implementation, the nature, scope, context, and purposes of data processing, as well as the risk of violating the rights or freedoms of individuals, applies appropriate technical and organizational measures to protect the Personal Data being processed. These measures ensure protection against unauthorized access, removal, unlawful processing, and changes, as well as against loss, damage, or destruction of data. Providing detailed information about the technical and organizational measures applied may undermine their effectiveness and thus jeopardize the protection of Personal Data.

The Administrator applies, among others, the following safeguards:

  1. a) Protection of the data set against unauthorized access;
  2. b) SSL certificate on the pages of the Online Store where Personal Data is provided;
  3. c) Encryption of data used for user authentication in the Online Store;
  4. d) Access to the Account only after providing an individual login and password.

 

  1. LINKS TO OTHER WEBSITES

 

The Online Store may contain links to other websites. The Administrator recommends that you familiarize yourself with the terms and conditions and privacy policies of these websites. This Privacy Policy applies only to activities conducted by the Administrator.

 

  1. CHANGES TO THE POLICY AND NOTIFICATION OF THEM

 

The Administrator reserves the right to make changes to this Privacy Policy in the future. Information about changes will be posted on the Online Store's website. The new version of the Policy will be marked with a new date, indicating an update.

 

  1. EFFECTIVE DATE OF THE POLICY

 

This version of the Policy is effective from 2024-10-20




COOKIE POLICY OF THE ONLINE STORE CANVASSHAPES.COM


  1.  WHAT DOCUMENT ARE YOU DEALING WITH?

This cookie policy and similar technologies of the Online Store ("Policy") is an informational document, which means that it does not impose any obligations on you (it is not a contract or terms and conditions). The purpose of this Policy is to transparently present the principles of the operation of the Online Store in relation to the use of cookies and similar technologies.

 

In this document, the Administrator is the company 3DFORM Sp. z o.o., located at Wlokniarek 10, 67-100, Nowa Sól, Poland. The company is registered in the National Court Register, maintained by the District Court, under the KRS number: 0001060783, with NIP: PL9252142299, REGON: 526480398.

 

You can contact the Administrator using the above address, email: canvasshapes.com or phone: +48 68 356 90 01 (charge as per your operator’s standard rates). If cookies contain your personal data, the Administrator will also be the administrator of your personal data. The rules for the processing of personal data are described in the Privacy Policy.

 

  1. COOKIES

 

  1. WHO DO COOKIES AFFECT?

The Administrator uses cookie technology and similar functionalities in the Online Store. This applies to any person visiting the Online Store, regardless of whether they are Customers ("Visitor"). Each Visitor has the option to consent to the use of cookies. Through this technology, information about the Visitor may be collected, such as how they use the Online Store, their interests, or preferences regarding displayed advertisements.

 

  1. WHAT TECHNOLOGY DO WE USE?

The Online Store uses technology that allows for storing and accessing information on a computer or other device connected to the network (primarily using cookies or similar solutions). The purpose of these actions is to ensure security, ease of use, collect statistical data, identify ad fraud abuses, and tailor advertisements to the Visitor's interests. Advertisements may come from the Administrator or third parties we collaborate with.

The Visitor has the option to consent to the use of cookies that may automatically collect information about their online activity and device location (if allowed by cookie settings and given consent). If the website does not allow for setting the scope of cookies, the settings of the browser used by the Visitor will apply.

Since the Administrator may use technologies with functionalities similar to cookies, the provisions of this Policy also apply to these technologies.

 

  1. WHAT ARE COOKIES?

Cookies are small text files sent by the server and stored on the Visitor's device (typically on the computer or mobile device's disk). They contain information that allows the Online Store to adapt to how the Visitor uses it and also enable the collection of statistical data about the Online Store. These data include, among others, information about the pages visited, downloaded items, the domain name of the Internet service provider, or the Visitor's country of origin.

 

Similar technologies may be used to interact with the Visitor's device without storing information on their device but only on a dedicated server. Identifiers are then created for the duration of the session in the Online Store and deleted after the session ends.

 

  1. DO COOKIES COLLECT YOUR PERSONAL DATA?

When using the Online Store, cookies collect information that usually does not constitute personal data, as they do not allow for the direct identification of the Visitor. However, some information, depending on its content and use, may be associated with a specific person. For example, if linked with data provided during the registration of an Account in the Online Store, they may be considered personal data.

 

With regard to data collected by cookies that may be considered personal data, the provisions of the Privacy Policy apply. This especially concerns the rights of data subjects, information about data recipients, and their transfer to third countries (outside the European Economic Area).

 

Information about data collected by cookies is also provided in the informational clause displayed during the first visit to the Online Store (the so-called cookie banner).

 

  1. WHAT IS THE LEGAL BASIS FOR USING COOKIES?

Cookies are obtained and stored based on the Visitor’s consent, except in cases where they are necessary for the proper functioning of the Online Store, ensuring its security, and performing basic functions, such as service stability and statistical operations. In such cases, the use of cookies is based on legal regulations, particularly Article 173(3)(2) of the Telecommunications Law, which enables the provision of electronic services.

 

Consent for the use of cookies may be expressed during the first visit to the Online Store via the cookie banner. The choice of cookie usage scope can be changed in the Settings on our site, but some functions of the Online Store may not work properly if cookies are blocked. Additionally, the settings of the internet browser can be used to block certain types of cookies, though this may not affect technologies similar to cookies.

 

If cookies contain personal data, their processing is based on the legitimate interest of the Administrator or a third party (Art. 6(1)(f) GDPR), which includes, among other things, identifying ad fraud abuses, adapting content to user preferences, and marketing products and services of the Administrator and its partners. If third parties have direct access to this information, processing is based on their legitimate interest or the Visitor’s consent.

 

In cases where cookies are necessary to provide services or ensure security, their processing may be deemed necessary for the performance of a contract (Art. 6(1)(b) GDPR), e.g., when the Visitor decides to use the website.

 

If cookies enable communication for marketing purposes (e.g., webpush), the use of such communication methods is based on additional, voluntary consent, which can be withdrawn at any time without affecting the lawfulness of earlier actions.

  1. WHAT DO WE USE COOKIES FOR?

The information collected by cookies marked as "necessary" (and other technologies with similar functions) is primarily used to ensure the proper functioning of the Online Store and the execution of its key functions. This includes monitoring traffic, ensuring service stability, managing logistics processes, and other activities necessary to fulfill the contract with customers. Cookies also help ensure the security of services, such as detecting abuses like bot traffic and taking preventive actions.

These actions are carried out regardless of cookie preference settings and browser settings, as their purpose is to ensure the stability and security of the Online Store's operation.

Cookies make it easier to use the Online Store, for example by "remembering" information entered once, eliminating the need to re-enter it. Additionally, cookies can be used to customize content, including ads, according to the Visitor's preferences.

Cookies also increase the usability and personalization of the Online Store's content. They allow for the presentation of personalized advertisements, offers, and promotions tailored to the Visitor's interests and location (but their goal is not to have legal effects or significantly influence user decisions). With cookie technology, the Administrator can analyze Visitor preferences, for example by monitoring the frequency of visits and the types of products purchased in the 3DFORM physical stores.

Cookie technology also enables the presentation of ads to Visitors based on their recent activities, e.g., ads related to product categories that were recently viewed. Furthermore, based on cookies, the Administrator can display ads to users who previously visited the Online Store while browsing other websites belonging to 3DFORM Sp. z o.o.

 

  1. CAN YOU OBJECT TO THE USE OF INFORMATION COLLECTED FROM COOKIES?

The Visitor has the right to object to the Administrator's actions based on data from cookies, to the extent that processing is based on the legitimate interest of the Administrator (as described earlier).

If the Visitor has consented to data processing, e.g., for the purpose of presenting and delivering personalized ads, offers, or promotions, they have the right to withdraw this consent at any time. However, withdrawing consent does not affect the legality of actions taken based on consent before its withdrawal or communication based on additional consents obtained (e.g., webpush notifications).

 

If there are any doubts regarding the use of cookies or the data collected through them, the Visitor can contact the Administrator. Contact details can be found in point I of the Policy.

 

  1. WHAT TYPES OF COOKIES DO WE USE AND ARE THEY HARMFUL?

The cookies used in the Online Store are not harmful to the Visitor or the computer/device they use. The Online Store uses two types of cookies:

Session cookies – they are stored on the Visitor's device until they log out of the page or close the browser.

Persistent cookies – they remain on the Visitor's device for a time specified in the parameters of these cookies or until they are manually deleted in the browser.

We also use technology similar to cookies, which generates one-time, self-destructive identifiers in the session storage space. These identifiers are destroyed after closing the store's website.

 

 

  1. HOW LONG WILL THE INFORMATION COLLECTED BY COOKIES BE STORED?

The retention period for information collected by cookies mainly depends on the purposes for which they are processed and the legal basis. In the case of web push communication, data will be stored until the user opts out of this form of contact (withdraws consent).

Personal data collected by cookies related to a Visitor who is not a Customer of the Online Store (i.e. has not placed an order, reserved a product, or has an account) will be stored until an objection is raised. The Administrator may delete this data if it is not used for marketing purposes or other legitimate purposes, such as statistical analysis, for 3 years, unless the law requires longer processing.

Some data may be stored longer in the case of claims against the Administrator or to pursue claims by the Administrator or to defend against claims by third parties, for the period of limitation specified by law, especially the Civil Code.

In all cases, the longer retention period of personal data applies. Detailed information about data processing can be found in the Privacy Policy.

 

  1. HOW TO DELETE / BLOCK COOKIES?

The Visitor can change the way cookies are used by managing consent in the privacy settings on our website or by changing the browser settings (depending on the solutions implemented by the Administrator).

If you use browser settings, the way to delete cookies depends on the browser. Information on how to delete cookies can be found in the "Help" section of your browser. Deleting cookies does not automatically delete personal data obtained by the Administrator through these cookies.

Example paths to access cookie settings in popular browsers:

Internet Explorer: Tools -> Internet Options -> Privacy

Mozilla Firefox: Tools -> Options -> Privacy

Google Chrome: Settings -> Show Advanced Settings -> Privacy -> Site Settings -> Cookies and Site Data.

These paths may differ depending on the browser version. Information on managing cookies on mobile devices can be found in the device’s user manual.

It is also possible to block third-party cookies while accepting cookies directly from the Administrator (the option "block third-party site cookies").

If we use technologies similar to cookies and your browser does not support modification, our solutions may work to ensure the proper operation of the store and its security, regardless of the browser settings.

 

  1. WHAT WILL BE THE CONSEQUENCES OF DELETING OR BLOCKING COOKIES?

Limiting or blocking the use of cookies on a given device may affect the operation of the Online Store. For example, it may prevent the login session from being maintained, meaning the Visitor will need to log in again each time. In some cases, it may also significantly hinder the use of the Online Store's functionality, affecting the comfort and accessibility of the offered services.

 

  1. CAN THIS POLICY BE CHANGED AND HOW WILL YOU BE INFORMED ABOUT IT?

The Administrator reserves the right to make changes to the Policy. Information about changes will be posted on the Online Store’s website each time. The updated version of the Policy will be available with a new effective date.

 

  1. FROM WHEN IS THIS VERSION OF THE POLICY EFFECTIVE?

This version of the Policy is effective from 2024-10-20.